Cuevas dels Hams

FAQs

FAQs about Hams Caves

Basic Information Hams Caves

Open all year round from 10am to 5pm (check availability)

The visit lasts one hour.

Hams Caves:
Prices at the ticket office:

  • 0-2 years Free
  • 3 to 12 years €12
  • 13 years and older €18 
    (€2 discount for residents at the ticket office upon showing official proof)

Online Prices

  • 0-2 years Free
  • 3 to 12 years €11
  • 13 years and older €17

DINOS&CAVES
Prices at the ticket office:

  • 0-2 years Free
  • 3 to 12 years €19
  • 13 years and older €25 
    (€2 discount for residents at the ticket office upon showing official proof)

Online Prices

  • 0-2 years Free
  • 3 to 12 years €18
  • 13 years and older €24

Yes, a discount for residents of €2 applies compared to the price at the box office.

No, the cave is prepared for visits with any type of footwear, but we always recommend non-slip shoes.

We maintain a constant temperature of 20°C throughout the year.

Yes, you can take the TIB 401 (Palma-Cala Millor) with a stop at Dinosaurland-Coves Hams. For the return trip (Cala Millor-Palma), you will need to catch the bus from Porto Cristo.

Food and drinks are not allowed inside the facility. However, we have a picnic area in the vicinity of the facility. We recommend using the picnic area before or after your visit to the cave.

At the park’s entrance/exit, you can visit Dinoburger and enjoy tasty SmashBurgers, pizzas, salads, and a great children’s menu.

Baby strollers are not allowed, as the cave is not adapted for them. Yes, we have changing facilities in the restroom for disabled visitors at the bar and in the bar of the Round Cave.

The cave has many steps both up and down. However, there are frequent stops along the way and resting points. If you are in a wheelchair, the visit cannot be completed due to the steps and some sections of the cave. The rest of the facilities (restrooms, bar, etc.) are wheelchair-accessible.

You can come in your own vehicle to Cuevas Dels Hams. By public transport, take the TIB 401 (Palma-Cala Millor).

We do not offer discounts for large families or single parents.

We do not offer senior discounts.

We do not offer discounts for persons with disabilities.

We do not have water activities, slides, or pools.

Ticketing

On the website, you will find two types of tickets:

  • Cuevas dels Hams, a single-day entry to Hams Caves.
  • Dinos&Caves, which offers the complete experience of Dinosaurland and the Caves of Hams at the best price. You can also purchase tickets at the ticket office located in the parking area.

Check if it is in your spam folder. If you cannot find it, send an email to tickets@cuevasdelshams.com with your name, last name, email address used for the purchase, ID/Passport, and purchase reference. We will send you the ticket as soon as possible.

No, each ticket is unique for each venue.

There is a maximum limit of 10 tickets per purchase.

You risk the ticket not being valid and you may not be allowed entry. Our recommendation to avoid any problems is to only purchase your tickets from the authorized point of sale. The organization does not guarantee the authenticity of the ticket if it has not been purchased from the sole official point of sale (https://cuevasdelshams.com), and therefore, is not responsible for such a purchase; additionally, you risk the price being higher than the official price.

Yes, you can purchase your tickets at the facility’s ticket office.

Yes, you can purchase tickets from other countries through the website https://cuevasdelshams.com. It is important to check the current restrictions in each country when traveling.

The park’s organization will review each case separately to determine whether a refund will be issued.

For any questions or inquiries regarding your ticket or the park, you can contact us at socialcaves@gmail.com.

You can send an email to tickets@cuevasdelshams.com with your inquiry along with your name, last name, email address used for the purchase, reference, date of birth, and ID. We will send you the same ticket with a modified QR code, which will automatically invalidate the previous one to prevent its use.

The buyer assumes full responsibility if the ticket shows signs of forgery, duplication, tampering, or damage. Cuevas dels Hams reserves the right to deny access to the park to the holder of illegible, counterfeit, or duplicated tickets, and to take legal action, without the buyer being entitled to compensation or indemnification for this.

Access

Yes, we have free parking.

If you are under 14 years old, you must be accompanied by an adult. If you are over 14 years old, it is not mandatory.

Pets are not allowed in the caves.

Yes, you can enter with a backpack into the caves.

Yes, in fact, we encourage you to take many photos of the park, share them on social media, and tag us @cuevasdelshams.

Access to the park will be denied to the following individuals:

  • Anyone attempting to access the caves without a valid entry ticket.
  • Anyone under the obvious influence of alcoholic beverages, narcotics, psychotropic substances, stimulants, or similar substances.
  • Anyone behaving violently and/or causing disturbance to the public or other visitors that may disrupt the normal course of the visit.
  • Anyone who touches the formations.
  • Anyone who deviates from the established route and does not follow the guide’s instructions.
  • Anyone who mistreats the flora and fauna.
  • Anyone who smokes inside the premises; smoking is also not allowed outside and resuming the visit.